That's why Glow-worm put as much into providing you with expert, responsive service and technical back up as we do creating robust and reliable central heating and hot water systems.

Should you ever need to use the Glow-worm aftersales service we have a team of fully trained experts waiting to take your call 7 days a week, 364 days a years. They can either help you with technical information and fault solving over the phone or arrange for your local Glow-worm service engineer to visit and solve your problem.

All Glow-worm service engineers are Corgi registered and fully trained on all Glow-worm models past and present. We have 200 engineers based all over the UK, each carrying over 1,500 different spare parts in their van enabling them to achieve and outstanding 95% first time fix rate.

No one likes it if a problem occurs, but if they ever do, Glow-worm aftersales service aim to sort them out as quickly and hassle free as possible.

Contact Glow-worm service

Technical Help: 01773 828300
technical@glow-worm.co.uk

After Sales Service: 01773 828100
customercare@glow-worm.co.uk

Service and Technical Q&A