Progress today. Readiness for tomorrow.
The transition to low carbon heating is well underway, which means new opportunities and new challenges for manufacturers, installers, customers and communities.
Our latest Sustainability Report highlights how our wider organisation, Vaillant Group UK is progressing against its environmental, social and governance commitments while building the skills, products and partnerships needed for the future of heating.
From supporting installers readiness for heat pumps and connected technologies, to reducing emissions across our operations, investing in communities and strengthening workplace safety, the report provides a transparent overview of where we've made progress and where further work is needed.
Preparing for the Future of Heating
As heat pumps and connected heating systems become more common, installer knowledge and confidence are becoming increasingly important.
Our report outlines how Vaillant Group UK is supporting the transition through practical training, technical support and continued investment in connected technologies. We believe the move to low carbon heating depends on more than products alone. Success requires skilled installers, engaged customers and homes that are ready for change.
Alongside supporting the market transition, we continue to focus on reducing our own environmental impact, with combined Scope 1 and 2 greenhouse gas emissions reduced by approximately 7% since 2019.
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Supporting Installers Through Connected Technology
Digital services are becoming an increasingly important part of heating installation and customer support.
The report explores how connected solutions are helping installers access remote support, improve installation quality and diagnose issues more effectively. We also share how installer feedback is shaping future developments, ensuring new products and services meet the needs of the UK market.
Looking ahead, our focus remains on making installation, commissioning and customer support easier through practical, connected solutions.
Creating Positive Community Impact
Through our Growing Communities programme, we're building stronger partnerships with charities, schools, social enterprises and community organisations across Derbyshire and the UK.
The report highlights the impact of employee volunteering, charitable giving, skills programmes and product donations, alongside partnerships with organisations including Band of Builders, YMCA Derbyshire, and Upbeat Clean.
From supporting young people into engineering careers to helping provide essential heating and hot water services, our aim is to create meaningful, lasting community benefit.
Learn more about how we're supporting people, skills and communities here.
Read the full Sustainability Report
Our Sustainability Report provides a detailed view of our environmental, social and governance performance, including progress against key targets, areas for improvement and priorities for the years ahead. Download the report to learn more about our progress, challenges and commitments as we continue supporting the transition to low carbon heating.