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Business Clinics

We want to ensure that we continue to help you to keep Britain glowing which is why we have taken our 11 Business Clinic webinars online, available through Club Energy. During the lockdown period we teamed up with a variety of experts to offer you business advice, from the comfort of your own home. Our short hour-long sessions were well received by installers and can now be accessed through Club Energy.

Gain business guidance and advice, at a time that suits you, by industry experts.

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Whether you’re looking for advice on how to work remotely, marketing strategy or optimising revenue we have a Business Clinic to suit every small business’s needs.

Host NameCourse NameTopic
APHCTax, finance and business safety advice for your business APHC covered all the ins and outs of the latest government guidance surrounding the current COVID-19 situation, at the time. From financial advice to advice on furlough and more. Despite the ever-changing time this course is still great for general business advice.
The Boiler BusinessFoundationsFind out all about business planning, time, money and data management to help your business on a daily basis.
The Boiler BusinessBuilt to lastThis session helps installers identify their own business strengths and weaknesses and aims to help you focus on exactly what type of marketing and activity is right for your business.
The Boiler BusinessMarketingFind out about creating a marketing strategy, great content, and the importance of social and Google.
The Boiler BusinessSystems5-star customer service, the importance of effective systems and teams and how these can benefit your business.
The Sales ResolutionEpisode 1 of 5: Weathering tough timesHow to build income resilience, now and into the future.
The Sales ResolutionEpisode 2 of 5: Spotting opportunities to increase your incomeHow to help your customer, increase your income and build customer satisfaction and loyalty.
The Sales ResolutionEpisode 3 of 5: Optimising your revenue whilst ‘not selling’ like salespeopleHow to help your customers ‘buy’ rather than having to ‘sell to them. After all, no one really likes a salesperson, do they?
The Sales ResolutionEpisode 4 of 5: Meeting your customers’ needs with the Vaillant Group PortfolioCustomers only buy what they want and need. How to use the portfolio to meet all your customers wants and needs, whilst increasing your income.
The Sales ResolutionEpisode 5 of 5: Income planning for the year aheadWatch this chat about income planning for the business year ahead.
JLTApprenticeshipsEver wanted to investigate taking on an apprentice but don’t know how to get started? Watch the video to get all the info you need. From taxes, wages, step by step guidance and how to mutually benefit from this step.

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If you're not on our Club Energy installer loyalty programme, you can register today, and get access to these Business Clinics.

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Visit our Support Hub

If you don’t have time to dedicate to watching our Business Clinics just yet, you will also find helpful business advice on our Support Hub.

View our support hub now

Meet the 2020 speakers!

Audrey Chapman, Director at The Sales Resolution

Tom Lee Zmuda and Rob Taylor

John Thompson – CEO of Association of Plumbing & Heating Contractors

Audrey Chapman, Director at The Sales Resolution

From the shop floor, to the boardroom, Audrey has created many years of sales success and taught others to achieve the same. Throughout her career she has earned the reputation for significant over achievement whilst successfully delivering change in complex sales environments. Described by her clients and colleagues as inspirational and innovative, Audrey specialises in creating outstanding sales teams and successfully delivering change.

Tom Lee Zmuda and Rob Taylor

Tom is a veteran heating engineer and boiler installer with 13 years of experience within the heating industry. For the past 5 years, Tom has taken business development and marketing to a new level within the industry and has since seen his boiler installation increase 10 fold.

Rob is an award-winning marketing professional with 13 years of professional marketing experience. He has seen the rise of digital marketing and adapted businesses to embrace the format rather than fear it. The opportunity to lead your market for a minimal budget is right here, right now, and Rob will help you see how you can apply effective marketing to your business in a jargon-free way which is guaranteed to make sense to even the most novice of marketers!

Built to Last is a Business Development System designed especially for the Plumbing and Heating Industry. Building a business that looks after you and your family first.

John Thompson – CEO of Association of Plumbing & Heating Contractors

The Association of Plumbing & Heating Contractors are committed to helping members run successful plumbing and heating businesses. Their able to do this through being a membership organisation which is owned and run by their members for the members. As a non-for-profit organisation, this means they invest every penny received back into the organisation for the direct benefit of each member.