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What is load compensation?
What is load compensation? How does load compensation work? What is the difference between weather compensation and load compensation? Benefits of load compensation Which Glow-worm controls have load compensation? Load compensation is made possible via the eBUS connection between the Glow-worm thermostat and Glow-worm boiler. The thermostat compares the current room temperature with the desired room temperature. It will then work- out how much energy is needed to reach the ideal temperature wit...
Frozen Condensate Pipe
During low temperatures, it's possible that your condensate pipe may freeze, if the pipe exits outside of your property. The condensate pipe is usually a white overflow pipe, similar to one you may find on a washing machine or sink waste pipe. It allows your boiler to dispose of condensation to an outside drain via this pipe. The pipe will usually be located on the external wall outside from where your boiler is. Check out the steps below: Measuring jug (or something similar to pour water over ...
Gas Safe Registered Boiler and Heating Engineers in Bristol
Boiler maintenance, repairs and new boiler installations in Bristol
Glow-worm supplies and installs energy-efficient and reliable boilers for Bristol homes. In addition to replacing boilers, our heating engineers can carry out annual maintenance and various repairs to keep your heating system working as efficiently as possible. Find your local engineer today.Boiler servicing, repairs and maintenance in Bristol
Regular boiler maintenance is an important step in ensuring that y...Fault Finding Codes
Fault finding codes for the Ultracom₂ 35 store
Fault finding codes for the Ultracom₂ 35 store Codes Description F00 Flow heating temperature sensor fault F01 Return heating temperature sensor fault F02 Hot water temperature sensor fault F03 Storage tank temperature sensor fault F10 Flow heating temperature sensor fault F11 Return heating temperature sensor fault F12 Hot water temperature sensor fault F13 Storage tank temperature sensor fault F20 Overheating fault F22 Low water pressure F23 Water circulation fault F24 Water circulation fault...
Fault Finding Codes
Fault finding codes for the Betacom a range
Fault finding codes for the Betacom a range Codes Description F00 Flow heating temperature sensor fault F01 Return heating temperature sensor fault F10 Flow heating temperature sensor fault F11 Return heating temperature sensor fault F20 Overheating fault F22 Low water pressure F23 Water circulation fault F24 Water circulation fault F26 Fault in gas valve F27 Flame detection fault F28 Ignition fault F29 Loss of flame during operation F32 Incorrect air pressure F49 EBUS voltage fault F61 Fault i...
Glow-worm heads to PHEX Chelsea
Published 30-10-2019 Glow- worm, a proudly British brand, will be at the Plumbing and Heating Exhibition (PHEX) at Stamford Bridge Stadium in Chelsea on the 13th-14th of November, showcasing their highly efficient boiler range and controls. PHEX is a free event and is open from 10am on both days. With plenty to see and do across both days, including free stadium tours, it’s an event not to be missed. PHEX Chelsea provides you with the perfect opportunity to get your questions answered by our sp...
Vaillant Group UK Limited - Vaillant National Health Service staff 25% discount repair breakdown promotion
1. QUALIFICATION 1.1 Subject to clauses 1.2, 1.3, 1.4 and 1.5 below, Vaillant Group UK Limited (Vaillant) provides this NATIONAL HEALTH SERVICE 25% breakdown repair (Promotion), which is open to all NATIONAL HEALTH SERVICE employee applicants, over the age of 18 years, who are resident in mainland United Kingdom. For the avoidance of doubt, mainland United Kingdom excludes, without limitation, the Channel Islands, Isle of Man and/or Northern Ireland (Territory) (Applicant, and the term Applican...
How to comply with Boiler Plus
MiGo personal heating assistant MiGo has been exclusively engineered to work with Glow-worm boilers. Consisting of a smart thermostat and an app, it allows the user to control both heating and hot water from a smartphone at any time, from any location. It covers the smart control element of Boiler Plus and it also makes location calculations for weather compensation. Climapro2 RF control Climapro2 is our most innovative wireless programmable room thermostat. It allows users to easily program th...
Thursday 17th October 2024
Get to know... how our sales teams can support you
Why don’t I have hot water?
Hot water problems can occur for many reasons, but most typically stem from a boiler fault. If your boiler is faulty, a fault code will display on the screen. Checking the code in your manual can help you to identify the problem yourself. To find out what your boiler fault code means, check out our fault code guide here. For most boiler problems, it is advised that you should contact you local installer to fix the issue. Making sure you have the correct boiler pressure is essential to a working...
Region/Postcodes: PO, GU, SP Length of service with Glow-worm and in the industry: Started in May 2024. Did four years with Glow-worm in 2011 and 30 years in the industry with roles including merchant manager and sales manager. E-mail: derran.gates@vaillant-group.com Contact number: 07969558051 What do you like most about working for Glow-worm? Glow-worm’s promise to their customers to deliver quality, reliable products without compromise. Backed by the Vaillant group giving installers & homeow...
Self employed income support: key things installers need to know
Yesterday (26 March) Chancellor Rishi Sunak announced his highly anticipated coronavirus (COVID-19) rescue package for the self-employed. Spencer Clark, commercial director at Vaillant, outlines the key things those working in the plumbing and heating industry need know. Last week (20 March) the government announced that it would pay 80% of employees' wages up to a monthly maximum of £2,500. Since then, the country’s five million plus self-employed workers have been waiting to hear if they will...
Region/Postcodes: - SE, BR, DA, ME, TN and CT Length of service with Glow-worm and in the industry: 2 years E-mail: sheriff.akanji@glow-worm.co.uk Contact number: 07890942591 What do you like most about working for Glow-worm? The networking opportunities and supportive working environment really stand out. There’s a strong emphasis on collaboration, and the work-life balance allows me to perform at my best whilst still enjoying time outside of work. What is your favourite Glow-worm product and ...
Did someone mention Black Friday?
Yes, it’s Black Friday on November 29th and we’re having a flash sale on Glow-worm MiGo (combi) and Climapro₂ controls. For a short time only, you can buy MiGo controls for £99.99 each or a Climapro₂ for £69.99 each (+VAT) and you can buy up to five of each control. That price includes free delivery and you should receive your controls in two to four working days. Why not take advantage of this fantastic offer on our most popular Glow-worm heating controls? All you need to do is call 0345 602 0...
Domestic Hot Water
Welcome to your lovely hot shower! At Glow-worm we believe there is nothing worse than the shock of a cold shower – not the best way to start your day! Glow-worm boilers deliver regular and reliable hot water whenever you need it. So you can start your day with a lovely hot shower and you can rely on Glow-worm to keep on delivering that hot water for as long as you want. Watch our new Advert and #LoveYourShower If you’re facing a cold shower why not contact one of our Glow-worm Club Energy inst...
If you’re new around here, we think this is something you’d like. With Mystery Trip, you could win the holiday of a lifetime, just for doing your job! Every install you register earns points, with a target tailored to your business – so it really is anyone’s game. First, you’ve got to be a member of Club Energy. Once you’re signed up to one of the best loyalty programs in the heating industry you can register to participate in the Mystery Trip. We think games are much more fun on a level playin...
How much does a boiler service cost in 2025?
An annual boiler service is essential in making sure your central heating system is running smoothly. As prices continue to fluctuate, our Glow-worm experts are here to talk you through the estimated prices of servicing, as well as what to expect from a boiler service. In this guide, we’ll cover: Factors that affect boiler service costs Service costs for different boiler types How often should I have my boiler serviced? What can I expect from a boiler service? In 2025, the average price for an ...
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Let’s face it, Cristiano could never fit a combi into a tight kitchen cupboard. But you can. And during Glow-worm Cup 2022, it could earn you a VIP matchday experience.
For every Energy and Compact boiler installation you register on Club Energy, you get points towards fantastic prizes. Plus, once you've claimed a prize, you can start the game again to fill your trophy cabinet even more. Kick off is 4th July and the final whistle sounds on 31st October. So don't be a timewaster. Head s...VAILLANT GROUP UK LIMITED T/A GLOW-WORM
TERMS AND CONDITIONS (the "Conditions")
1.1 Subject to clauses 1.2, 1.3, 1.4, 1.5, 1.6 and 1.7 below, the opportunity to win the prize set out in the Particulars ("Prize") is open to applicants, over the age of 18 years, who are resident in mainland United Kingdom ("Promotion"). For the avoidance of doubt, mainland United Kingdom excludes, without limitation, the Channel Islands, Isle of Man and/or Northern Ireland ("Territory") ("Entrant", and the terms "Entrants" shall be interpreted accordingly). 1.2 The Promotion is not open to a...
Local East Midlands boiler and heating engineers
Boiler repairs, maintenance and new boiler installations in East Midlands
Our team of East Midlands based, experienced boiler engineers, provide boiler assistance to local property owners. From regular boiler servicing, emergency repairs or installing a brand new Glow-worm boiler, your local boiler engineer team are here to help. In addition, our highly-skilled boiler engineers can provide boiler installation, maintenance and other services to homes in Nottingham, Derby, Leicester, Bel...PHPI Compact Q&A
Six months on from the launch of Glow-worm’s new Compact boiler, PHPI caught up with Spencer Clark, Glow-worm Commercial Director for UK & Ireland, to discover more about the new unit and how it is being received by installers. Q. With a name like Compact this boiler must have a pretty small footprint. What are its dimensions and what were your reasons for developing the unit? The Compact is one of the smallest boilers on the market with a casing size of just 626mm x 400mm. The Glow-worm Compac...
Gas Safe Registered Boiler and Heating Engineers in Chesterfield
Glow-worm supplies and installs energy-efficient and reliable boilers for properties in Chesterfield. Besides installing new boilers, our heating specialists can carry out boiler maintenance and various repairs to keep your boiler and the overall heating system working as efficiently as possible. Find your local boiler engineer from our directory of Glow-worm Club Energy approved installers today.
Boiler servicing, repairs and maintenance in Chesterfield
Our reliable network of Gas...Gas Safe Registered Boiler and Heating Engineers in Belper
Glow-worm supplies and installs energy-efficient and reliable boilers for Belper homes. In addition to replacing boilers, our heating engineers can carry out annual maintenance and various repairs to keep your heating system working as efficiently as possible. Find your local engineer today.