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Glow-worm Guarantee Terms and Conditions
1. Installation and commissioning must be carried out by a Gas Safe** registered engineer, within 6 months of despatch of the boiler from Glow-worm’s warehouse. 2. All works must be fully in accordance with the installation manual and these terms and conditions. 3. The Benchmark log book must be completed by the installer at the point of installation and retained on site for inspection during an engineer’s visit. 4. The guarantee will commence from the date of installation. To validate this Glo...
Gas Safe Registered Boiler and Heating Engineers in Stockport
Glow-worm supplies and installs energy-efficient and reliable boilers for Stockport homes. In addition to replacing boilers, our heating engineers can carry out annual maintenance and various repairs to keep your heating system working as efficiently as possible. Find your local engineer today.
Boiler servicing, repairs and maintenance in Stockport
Our reliable network of Gas Safe Registered heating specialists in the North West can service your boiler if your household is experienci...Can't log in
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Winter Weather Advice: Understanding boiler pressure
However, our experts are here to help you understand how to stay on top of your boiler pressure. Repressurising a boiler is a relatively simple process and can be completed in two ways via an external or internal filling loop. External filling loops are located on the outside of the boiler and usually have a silver braided hose with eirher one of two fillings taps. The process is slightly different for external filling loops depending on if there are one or two taps. A two tap external fi...
We design the boilers that YOU want
As expert engineers, we have one mission: to create boilers that perfectly meet your needs. To achieve this, we work hard and don’t hesitate to put ourselves in your shoes to better understand what YOU need. Meet George, passionate about his job and always looking for the best solution for his customers and Charlie, serious and observant… whilst George liked to morph into different customers and act out their needs, Charlie takes perfect note of his requests and makes sure to log them into his ...
Local Yorkshire boiler and heating engineers
Boiler repairs, maintenance and new boiler installations in Yorkshire
Glow-Worm supplies and installs modern and reliable boilers for homes in Yorkshire. In addition to installing new boilers, our boiler engineers can assist you with carrying out boiler maintenance and various repairs to keep your boiler and the overall heating system working as efficiently as possible. Find your local boiler engineer from our directory of Glow-Worm Club Energy approved installers to service your home ...Fault Finding Codes
Fault finding codes for the Ultracom₂ cxi range
Fault finding codes for the Ultracom₂ cxi range Codes Description F00 Flow heating temperature sensor fault F01 Return heating temperature sensor fault F10 Flow heating temperature sensor fault F11 Return heating temperature sensor fault F20 Overheating fault F22 Low water pressure F23 Water circulation fault F24 Water circulation fault F26 Fault in gas valve F27 Flame detection fault F28 Ignition fault F29 Loss of flame during operation F32 Incorrect air pressure F49 EBUS voltage fault F61 Fau...
Supporting your learning
Spending quieter periods to undertake the training that you’ve been putting off will pay dividends in the future. It’s an opportunity to refresh your existing skills or train in new technologies, such as heat pumps, which could open different revenue streams for your business. Online training courses can be completed without leaving the house. If you want to brush up on your marketing skills, the Google Digital Garage offers free courses on everything from planning a social media strategy to SE...
Energy saving tips for renters
Are you a renter who is looking for different ways to reduce your energy consumption around the home?
A hot water cylinder is a well-insulated tank which stores water after it’s been heated. Water is heated through your boiler system and is then stored, at temperature, ready for you to use whenever it’s needed. By storing hot water in this way, there’s no need to run the heating system constantly resulting in lower energy bills, without subjecting household members to cold showers. These cylinders are not in all houses or flats however if you have one, they are normally found in the airing cupb...
What is a Traditional Thermostat?
For busy households, it can be very easy to set the temperature on your thermostat and forget all about it. To ensure you'regetting the most out of your boiler so it's operating at maximum efficiency, a thermostat can use time programmes to help you reach your desiredtemperature much more easily. Traditional thermostats often come in wired and wireless options and are easy to operate making them the perfect choicefor many homes. They can also help to...Winter Weather Advice: How to repressurise your boiler
When turning your heating back on, you may notice that you have low boiler pressure. This can affect your whole central heating system as your radiators may struggle to heat your home properly and water. Low boiler pressure can be caused by water leaks or excessively bleeding your radiators. As a safety precaution, your boiler may switch off completely which will leave you without heating and hot water.
Check your boiler pressure
If you’re unsure whether or not your boiler needs repr...Get your hands on fuel vouchers with every boiler registration, to keep you going this season! Purchase any Glow-worm Energy or Compact boiler from Wolseley and register your installs on Club Energy to work towards earning your fuel voucher. Bank £50 worth of installs before cashing out. 1 install = £10. There is no limit on how many times you enter. So, the more you install, the more you earn! The promotion ends at midnight on the 31st December 2023. Make sure the offer is activated in y...
Fault Finding Codes
Fault finding codes for the Ultracom cxi range
Fault finding codes for the Ultracom cxi range Codes Description F1 Ignition fault F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F9 Water pressure sensor fault, blocked flow filter or pump fault F10 Central return flow thermistor F11 Main board connection fault F13 PCB memory or sensing fault F14 Gas valve control defective F15 E-bus voltage failure F22 Low water pressure or ignition temperature rise too slow F25 Circulation fault F...
Wired and Wireless Heating Controls
Glow-worm's range of controls are specifically designed to work with Glow-worm appliances, creating highly efficient heating systems and further home comfort.
We look forward to seeing you on the Mystery Tour Click here to be taken back to the Installers home page.
The secrets out, we’re heading to CUBA for the 2021 Mystery Trip!
Sipping a Cuba Libre by the sunset, driving classic cars through city centres, chuffing on Cuba Cigars and tasting the cuisine of traditional Cuba was all a dream…until now! A number of lucky installers and their partners still have the chance to secure their place on the trip of a lifetime to the iconic Cuba destination, with the Glow-worm Mystery Trip 2021, by registering their installs on Club Energy by March 31st.
Hola Cuba!
Lay back and relax!
There is going to plenty of ...Error in password activation link
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Vaillant Group UK Limited - Vaillant National Health Service staff 25% discount repair breakdown promotion
1. QUALIFICATION 1.1 Subject to clauses 1.2, 1.3, 1.4 and 1.5 below, Vaillant Group UK Limited (Vaillant) provides this NATIONAL HEALTH SERVICE 25% breakdown repair (Promotion), which is open to all NATIONAL HEALTH SERVICE employee applicants, over the age of 18 years, who are resident in mainland United Kingdom. For the avoidance of doubt, mainland United Kingdom excludes, without limitation, the Channel Islands, Isle of Man and/or Northern Ireland (Territory) (Applicant, and the term Applican...
Glow-worm Online Training Courses
The following online lessons and webinars are available through Glow-worm Academy Boiler courses Industry courses Controls courses Decarbonisation and heating industry courses Boiler courses Course Description Duration Energy Product Overview Module provides an overview of Glow-worm’s range of Energy boilers, their key features & benefits, and specification outline. The session will also explain how they should be commissioned & set up for optimal use 1 hour 30 minutes Easicom3 Product Informat...
Glow-worm Careers
Glow-worm is a part of the Vaillant Group - industry leaders in heating technologies - with more 12,000 employees worldwide working to take care of a better climate. Find out more about Vaillant Group as an employer Why join Vaillant Group?
Glow-worm is delighted to support Love Belper’s Halloween activities this October.
Belper-based heating manufacturer Glow-worm is delighted to support Love Belper’s Halloween activities this October. Love Belper is a volunteer organization of business owners that operate in the centre of Belper. They come together to promote the wonderful independent businesses that Belper has to offer. They strive to work together to create better experiences for customers, the community, and each other. This October, the team at Love Belper has created a series of Halloween activities, prom...
Which Glow-worm control is best suited for my home?
Installing a thermostat in your home is a great way of controlling your heating and hot water needs. They help to maintain a constant temperature across your home without having to adjust the settings on your boiler each time.
With numerous types of boiler controls available, knowing which ones are best can be tricky. In this article, we’re breaking down Glow-worm thermostats to see how they differentiate and which one is best suited to your lifestyle.
What is a Glow-worm control?
Glow-worm controls give homeowners the opportunity to decide how their heating system is used, with options such as setting fixed times, accounting for external weather conditions, or making sure your heating doesn’t turn on when...For fitting ten Glow-worm Energy or Compact boilers purchased at a Wolseley branch, we’ll give you £500 cashback! Simply activate the promotion in your Club Energy account from the 1st May 2023 and start registering eligible products, it’s as easy as that. Once the promotion ends, you’ll be credited with £500 in your Club Energy account, where you can spend it on vouchers, services or even withdraw it as a business cheque. With the extra money in the bank, you’ll be able to take care of some bi...
Glow-worm launches its new spareCHECK app
Glow-worm is excited to announce that it has added to its customer support applications with the launch of its new spareCHECK app. Available for Android and Apple devices, the Glow-worm spareCHECK app makes it a breeze to identify spares for Glow-worm boilers wherever you are, on or offline. The app contains all of the data from the spare parts catalogue and has a host of features, including: Exploded device views Over 4,000 pictures of genuine Glow-worm spare parts Part numbers Product weights...