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Winter Weather Advice
Read our top tips to help you keep warm this winter
Read more Read more Read more Read more empty loft room with wooden beam Read more Read more A mobile phone in hand with a white radiator in the background Read more installer doing work inside of a boiler
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MiGo connectivity helps keep Glow-worm boilers operating at their best, whilst giving homeowners the ability to manage their heating and hot water from anywhere. Homeowners can control MiGo through their smart home devices with Amazon Alexa or Google Home Download MiGo today for your smartphone on: iOS or Android Learn more about Glow-worm Controls with our specialised Controls Journey MiGo FAQs
Vaillant Group UK Limited - Glow-worm New York Trip Promotion - 2nd - 5th December 2021
Terms and Conditions
1.1 Subject to clauses 1.2, 1.3, 1.4 and 1.5 below, Vaillant Group UK Limited under its brand name Glow-Worm (Glow-Worm) provides this Glow-Worm New York MicraCom trip promotion (Promotion), which is open to applicants, over the age of 21 years, who are resident in mainland United Kingdom. For the avoidance of doubt, mainland United Kingdom excludes, without limitation, the Channel Islands, Isle of Man and/or Northern Ireland (Territory) (Applicant, and the term Applicants shall be interpreted ...
Glow-worm Teams Up with Merchants to Support Local Schools' Sport Programmes
In its latest initiative, Glow-worm has teamed up with a host of plumbing and heating merchants across the UK, including Gas Centre, HPS, MDS, Michael Pavis, Plumbase, Plumbcity, Plumbstop, Plumbstore, UK-PS, Grahams and GB Willbond, to provide valuable donations to local schools’ sports programmes. From 3rd May until 31st August, for every purchase of a Glow-worm Energy or Compact boiler from one of the above stores, Glow-worm will donate £10 to a local sports programme. What’s more, every don...
Gas Safe Registered Boiler and Heating Engineers in Sheffield
Whether you need help with repairs, emergency servicing or installing a new boiler, our experienced heating engineer team from Sheffield are here to help! Contact us to receive Glow-worm’s expert advice and a no-obligation quote to find the best solution for your hot water and heating requirements.
Boiler servicing, repairs and maintenance in Sheffield
Our reliable network of Gas Safe Registered heating specialists in Yorkshire can service your boiler if your household is experiencin...Privacy Policy
We take the protection of your personal data very seriously. This privacy policy informs you about the processing of your personal data and this applies to you when you use this website www.glow-worm.co.uk and/or request any of the services mentioned on the website. Specific or supplementary privacy policies may apply to certain services. The website and information, products and services are owned by Vaillant Group UK Limited and are designed for use by residents of the UK, if you reside in an...
What is weather compensation and how does it work?
If you’re looking for ways to reduce your home’s energy expenditure, you may have come across weather compensation. Weather compensation is well worth considering if you’d like to reduce energy bills and minimise your carbon footprint. In this guide, we’re going to take a look at weather compensation systems, how they work, and what benefits they offer for homeowners.
What is weather compensation?
One of the biggest factors that influences the demand on your home’s central heating is...Fault codes Meaning Possible cause F.00 Fault: Flow temperature sensor NTC plug not plugged in or has come loose, multiple plug on the PCB not plugged in correctly, interruption in cable harness, NTC sensor defective F.01 Fault: Return temperature sensor NTC plug not plugged in or has come loose, multiple plug on the PCB not plugged in correctly, interruption in cable harness, NTC sensor defective F.10 Short circuit: Flow temperature sensor NTC sensor defective, short circuit inthe cable harnes...
Boiler Plus FAQs
Q. What if I don’t comply with Boiler Plus? A. You could be prosecuted by Building Control if you as an installer fail to comply with Boiler plus. Q. What if homeowners don’t want “complicated” controls? A. Boiler Plus compliant controls don’t have to be expensive and complex, a simple room thermostat or outdoor sensor can be an easy and effective solution. If a homeowner knowingly allows non-compliant work, they also face prosecution and possibly a fine of up to £5000. Q. Will there be a requi...
Legal Disclaimer
Whilst every attempt is made to ensure the accuracy of information contained on this site, errors can occasionally occur. Glow-worm cannot accept any responsibility for any reliance upon such information, any omissions or any subsequent loss or damage. By providing information on this site Glow-worm is in no way recommending that any unqualified person undertake the installation, servicing or other mechanical repair of any boiler. Glow-worm reserves the right to amend, update or withdraw any in...
Supporting your learning
Spending quieter periods to undertake the training that you’ve been putting off will pay dividends in the future. It’s an opportunity to refresh your existing skills or train in new technologies, such as heat pumps, which could open different revenue streams for your business. Online training courses can be completed without leaving the house. If you want to brush up on your marketing skills, the Google Digital Garage offers free courses on everything from planning a social media strategy to SE...
Your technical enquiry has been successfully submitted
Once we have received your technical query, a member of our team will log all details into our system. Once that is done, we will follow up on your query with an initial contact within 72 hours (Mon-Fri) to get some further detail.
Winter Weather Advice: Controls and Frost Protection
Now that we’re in the midst of the cold British weather, it’s very likely you’ve turned your heating back on and are considering having to turn it up to combat the chill. However, it’s becoming increasingly important to be smart about how we're heating our homes in order to keep our energy bills down, as well as being aware of our usage. Heating controls and thermostats allow you to easily regulate the temperature of your home, ensuring it’s comfortable and suits your living requirements. On to...
Link any of our current boiler range with the MiGo Link Internet Gateway and Glow-worm control for easy access to the MiGo Link app. This allows homeowners to easily manage their heating and hot water on the go, and via their Amazon Alexa or Apple HomeKit smart home assistant The MiGo Link Internet Gateway works with all of our boilers from 2006 onwards* and allows homeowners to monitor their heating systems’ energy consumption directly through the MiGo Link app when paired with a compatible co...
What is Boiler Plus?
The new Boiler Plus legislation has been designed to ensure that all households in the UK are energy efficient. Boiler Plus is the biggest piece of legislation since 2005 when the UK became the first country to become “all-condensing”. All new boilers from April 2018 must have a minimum ErP efficiency of 92% with time and temperature controls fitted if they aren't already present and working correctly. Also combi boilers, the most popular boiler type in the market require one of four additional...
Self employed income support: key things installers need to know
Yesterday (26 March) Chancellor Rishi Sunak announced his highly anticipated coronavirus (COVID-19) rescue package for the self-employed. Spencer Clark, commercial director at Vaillant, outlines the key things those working in the plumbing and heating industry need know. Last week (20 March) the government announced that it would pay 80% of employees' wages up to a monthly maximum of £2,500. Since then, the country’s five million plus self-employed workers have been waiting to hear if they will...
Training Testimonials
See what our customers are saying about our training:
“Very helpful & thanks for very good presentation.” Bhupinder Dhillon Boiler Commissioning “Very clear and understandable presentation and this have motivated me to go for the physical training in one of the training centres.” Jerry Eskin Glow-worm Energy Product Overview “Thank you very much for this and all of the courses that i have managed to attend so far. I am really looking forward to visiting one of the centres in the very near future..” Duncan Gordon Glow-worm Energy Product Overview “...
Vaillant Industrial has been awarded the RoSPA Gold Award for the third year running
Vaillant Industrial has been awarded the RoSPA Gold Award for the third year running in recognition of its commitments to ensuring world-class health and safety practises at its manufacturing plant in Belper, Derbyshire. The RoSPA Gold Award recognises achievements in health and safety management systems, including practises such as leadership and workforce involvement. Joe Dunn - Director, Plant, at Vaillant Industrial UK commented, “At Vaillant Industrial we pride ourselves in our manufacturi...
Fault Finding Codes
Fault finding codes for the cxi range
Fault finding codes for the cxi range Codes Description F1 Ignition fault F2 Fan F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F8 Tank thermistor (N/A For this appliance) F9 Water pressure sensor fault (please contact GW technical department for further information F10 Central return flow thermistor F11 Main board connection fault F12 Connection fault between main pcb and display pcb F13 Main pcb con...
GLOW-WORM – Socials Giveaway
VAILLANT GROUP UK LIMITED (Glow-worm)
1.1 Subject to clauses 1.2, 1.3, 1.4 and 1.5 below, the opportunity to win the prizes detailed at clause 3 (Prize) is open to applicants, over the age of 18 years, who are resident in mainland United Kingdom (Promotion). For the avoidance of doubt, mainland United Kingdom includes Northern Ireland and excludes, without limitation, the Channel Islands and/or Isle of Man (Territory) (Applicant, and the term Applicants shall be interpreted accordingly). 1.2 The Promotion is not open to any Applica...
Privacy Policy
We take the protection of your personal data very seriously. This privacy policy informs you about the processing of your personal data and this applies to you when you use this website www.glow-worm.co.uk and/or request any of the services mentioned on the website. Specific or supplementary privacy policies may apply to certain services. The website and information, products and services are owned by Vaillant Group UK Limited and are designed for use by residents of the UK, if you reside in an...
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