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The one and only Glow-worm Mystery Trip is back, giving you the chance to win two tickets on an all-expenses-paid trip of a lifetime. We can’t tell you where it is yet. But what we can tell you is that it will be one of these ten incredible destinations. Now with more ways to win than ever. More Products. That means more chances to earn points on installations and meet your personal target. Mystery Tour Prize Draw. This year as part of our Mystery Tour we’re giving you the chance to enter our p...
Keeping Britain Glowing with Online Training
To support you and your business during this time, our training courses are glowing online, so you can access them via Zoom from the comfort of your own home. To support you and your business during this time, our training courses are glowing online. You can access them via the online meeting software “Zoom” from the comfort and safety of your own home. We have a range of courses to choose from today - with more courses being developed and ready to be launched over the coming weeks. The courses...
Privacy Policy
Vaillant Group UK Limited (“Vaillant”) is committed to safeguarding your privacy. This Privacy Statement describes why and how we collect, use, and who we may disclose your personal data (information) with, during your visit to this web site. We encourage you to read this Privacy Statement before submitting information. By using this web site, you acknowledge that you understand and agree to the terms of this Privacy Statement. Should you have any questions regarding the use of your data in acc...
Domestic Hot Water
Welcome to your lovely hot shower! At Glow-worm we believe there is nothing worse than the shock of a cold shower – not the best way to start your day! Glow-worm boilers deliver regular and reliable hot water whenever you need it. So you can start your day with a lovely hot shower and you can rely on Glow-worm to keep on delivering that hot water for as long as you want. Watch our new Advert and #LoveYourShower If you’re facing a cold shower why not contact one of our Glow-worm Club Energy inst...
Products covered: Energy 12r, Energy 12s, Energy 15r, Energy 15s, Energy 18r, Energy 18s, Energy 25c, Energy 25r, Energy 25s, Energy 30c, Energy 30r, Energy 30s, Energy 35 Store, Energy 35c, Energy2 LPG To receive the benefit of the boiler guarantee extension to 10 years the following terms and conditions must be followed or any clam against the guarantee will be rejected. These terms and conditions are in addition to the Glow-worm standard terms and conditions as found on the website: www.glow...
Supporting your wellbeing
If you’re feeling anxious, worried or stressed whilst staying at home because of the COVID-19 crisis, the government, World Health Organisation and NHS have issued guidance and advice on how to look after your mental wellbeing. NHS support: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-staying-at-home-tips/ Government guidance: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance Mental health advice from the Vaillant Podcast As a manufacturer, our commi...
We're Glowing for it in 2020! Are you?
Published 18-12-2019 Glow-worm is proud to continue sponsoring the Heating Installer of the Year Awards (HIA) in 2020. Back for a fifth year, the HIA is an opportunity to celebrate excellence in the heating industry by championing the achievements of installers who go the extra mile. The awards acknowledge those heating engineers that deliver incredible levels of service that improve the quality of the lives of their customers across the UK. The awards in 2020 will be bigger and better than eve...
Like us to contact you? Register your interest now If you're interested in joining Club Energy, but would like some further information, submit this form and we will be in touch! *To proactively receive leads from homeowners through our exclusive Club Energy leads system we ask you to sign up to a specific Service Level Agreement to ensure that all leads generated by Glow-worm and passed to you through the Club Energy lead system will receive prompt follow up and high service levels from initia...
GLOW-WORM LAUNCHES 'LOVE YOUR SHOWER' CAMPAIGN TO MARK NEW INVESTMENT IN HOMEOWNER BRAND
Heating solutions manufacturer kicks off six-figure investment in homeowner marketing campaign which intends to support installers' efforts to grow their business
Glow-worm one of the UK’s leading heating technology manufacturers, today launches its 'Love Your Shower' homeowner advertising campaign to kick-start a significant six-figure investment in brand marketing throughout 2018, onwards. The campaign intends to raise awareness of the brand and drive homeowner demand for Glow-worm's loyal Club Energy installers. The campaign will involve a considerable investment in social media and online advertising to support these objectives. To support the social...
How different technologies work
Our boilers are built right here in the UK and include combination, system and regular models that are all durable and highly efficient. Find out more Control your home with the touch of a button from your smartphone or tablet. Use our intelligent home technology to enhance your home comforts. Find out more Customise your Glow-worm boiler by choosing a control which suits you. Keep it nice and simple with an on/off thermostat or an intelligent smartphone control. Find out more
Glow-worm - great value easy to use boiler for your home
great value easy to use boiler for your home
Click here to read more Glow-worm are supporting National Health Service workers who have a valid ID with free emergency repair work up to the value of £500 on Glow-worm boilers from 1st April – 30th June. To claim for the support please call our dedicated phone line for National Health Service staff on 03301028571 where you will be asked for proof of ID and address. The work itself will be carried out at the residence of the National Health Service staff member only & ID will need to be shown ...
Fault Finding Codes
Fault finding codes for the hxi range
Fault finding codes for the hxi range Codes Description F1 Ignition fault F2 Fan F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F8 Tank thermistor (N/A For this appliance) F9 Earlier models only (please contact GW technical department for further information) F10 Central return flow thermistor F11 Main board connection fault F12 Connection fault between main pcb and display pcb F13 Main pcb connection...
Boiler Plus for installers
Boiler Plus – What is it? Boiler Plus is new legislation which is being implemented on 6th April 2018. Boiler Plus aims to improve and increase the energy efficiency of heating systems for homes in the UK. Find out more here How can my business comply with Boiler Plus? Using Glow-worm controls or accessories, you can easily, effortlessly and efficiently meet the requirements for Boiler Plus. Glow-worm provides a range of solutions to comply with Boiler Plus.Find out your options here How will B...
Although much of the country remains on lockdown due to the coronavirus (COVID-19) pandemic, many professionals in the plumbing and heating industry are still required to carry out front line work to ensure homes, hospitals and businesses across the UK have access to heating, hot water and other essential services. Engineers carrying out these duties need guidance from the relevant authorities to help them to look after themselves and their customers. On the other hand, many self-employed trade...
Boiler Plus FAQs
Q. Will Boiler Plus affect retrofit boilers after 6th April 2018? A. No, Boiler Plus only applies to new installations. However, if you would like to make your home more energy efficient, you can retrofit our range of controls and accessories on your boiler. Q. How can a control help me to increase the efficiency of my heating system? A. A control can ensure that your boiler only outputs the amount of energy that it needs to in order to achieve the desired temperature. Most boilers operate at f...
Vaillant Group UK Limited - Glow-worm online Business Clinics 2020 - The big £5k giveaway promotion
TERMS & CONDITIONS 1. QUALIFICATION 1.1 Subject to clauses 1.2, 1.3, 1.4 and 1.5 below, Vaillant Group UK Limited trading as Glow-worm (Glow-worm) provides this Glow-worm Club Energy Big £5k giveaway promotion (Promotion), which is open to applicants, over the age of 18 years, who are resident in mainland United Kingdom. For the avoidance of doubt, mainland United Kingdom excludes, without limitation, the Channel Islands, Isle of Man and/or Northern Ireland (Territory) (Applicant, and the term ...
Fault Finding Codes
Fault finding codes for the sxi range
Fault finding codes for the sxi range Codes Description F1 Ignition fault F2 Fan F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F8 Tank thermistor (N/A For this appliance) F9 Water pressure sensor fault (please contact GW technical department for further information) F10 Central return flow thermistor F11 Main board connection fault F12 Connection fault between main pcb and display pcb F13 Main pcb co...
Fault Finding Codes
Fault finding codes for the Ultracom cx range
Fault finding codes for the Ultracom cx range Codes Description F1 Ignition fault F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F9 Water pressure sensor fault, blocked flow filter or pump fault F10 Central return flow thermistor F11 Main board connection fault F13 PCB memory or sensing fault F14 Gas valve control defective F15 E-bus voltage failure F22 Low water pressure or ignition temperature rise too slow F25 Circulation fault F4...
About Glow-worm
Having produced reliable heating and energy products for over 80 years, Glow-worm are the pioneers of heating solutions in the UK. Read on to find out more on all of our ground-breaking products and services. History Glow-worm is a foundation of the UK energy industry, having originally begun producing boilers back in 1934 at the Derwent Foundry in Derbyshire. For the past 80 years, our entire drive has been focussed towards offering you, our customers, reliable and highly efficient products. I...
Terms & Conditions of sale
In these Conditions the following words have the following meanings:- “Buyer” means the individual, firm, company or corporation placing an order with the Seller for Goods; “E-commerce” means the electronic ordering system such as a value added network (VAN) adopted by the Seller which may be offered to approved/registered users only for joint operation and mutual benefit, via an approved intermediary.; “End-User” means the individual person or organisation to whom the Buyer suppliers the Goods...
Installer United magazine is here!
Glow-worm is one of six red brands that are sold all over Europe. This means that our installers aren’t just based in the UK but are a part of a wide network of professionals working with red-brand products across the world. When you sign up to become a Glow-worm installer, you gain not just local support and expertise, but become part of a huge support network made up of 340,000 professionals serving around 10 million global customers. Together we create a brand that is trustworthy, and is bui...
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We’re giving your kids the chance to win
Glow-worm are bringing joy to your kids by giving them a chance to win with Glow-worm’s short story writing competition! We know that now the kids are at home, keeping them entertained all day long is a full-time task, so we’ve got you covered. Kids will be able to join in the fun by writing a 500-word short story on the topic ‘Glow-worm’s Biggest Adventure Yet’ and submitting their entry via email to our judges before Sunday May 17th at 11:59pm. What you must do to enter: Your story must be 50...
76 - 100 of 365 Results