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VAILLANT GROUP UK LIMITED – GLOW-WORM BRIGHTON INSTALLER EVENT CREDITS
VAILLANT GROUP UK LIMITED – GLOW-WORM BRIGHTON INSTALLER EVENT CREDITS PROMOTION TERMS & CONDITIONS 1. QUALIFICATION 1.1 Subject to clauses 1.2, 1.3, 1.4 and 1.5 below, Vaillant Group UK Limited trading as Glow-worm (Glow-worm) provides this Glow-worm Brighton installer event credits promotion (Promotion), which is open to applicants, over the age of 18 years, who are resident in mainland United Kingdom. For the avoidance of doubt, mainland United Kingdom excludes, without limitation, the Chann...
Practical heating tips
1) Stay in control of your heating One of the best ways to keep your home at just the right temperature is to install a smart control. They can be retrofitted to your existing boiler and it ensures you only use exactly the right amount of energy your home needs. A control like the Glow-worm MiGo also means you can control your heating remotely – so if you’re late home, you can delay the heating coming on. After all, there’s no point wasting energy and money heating an empty home. Learn more abo...
Fault Finding Codes
Fault finding codes for the cxi range
Fault finding codes for the cxi range Codes Description F1 Ignition fault F2 Fan F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F8 Tank thermistor (N/A For this appliance) F9 Water pressure sensor fault (please contact GW technical department for further information F10 Central return flow thermistor F11 Main board connection fault F12 Connection fault between main pcb and display pcb F13 Main pcb con...
Fault Finding Codes
Fault finding codes for the CI range
Fault finding codes for the CI range Codes Description F1 Ignition fault F2 Fan/APS F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F8 Tank thermistor (N/A For this appliance) F9 Water pressure sensor fault (please contact GW technical department for further information F10 Central return flow thermistor F11 Main board connection fault F12 Connection fault between main pcb and display pcb F13 Main pcb connection fault F14 Central heating f...
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Privacy Policy
Vaillant Group UK Limited (“Vaillant”) is committed to safeguarding your privacy. This Privacy Statement describes why and how we collect, use, and who we may disclose your personal data (information) with, during your visit to this web site. We encourage you to read this Privacy Statement before submitting information. By using this web site, you acknowledge that you understand and agree to the terms of this Privacy Statement. Should you have any questions regarding the use of your data in acc...
Energy Installation, Commissioning and Servicing
Courses are available at: All training centres Duration: 09:00 to 16:30 (with 1 hour lunch break and regular coffee breaks) Aimed at: Domestic heating and hot water installers new to Glow-worm domestic systems. Existing Glow-worm installers new to the Energy range of appliances. Tools required: General heating engineer tool kit, manometer, flue gas analyser, multimeter. This course involves: We provide a hands on approach where our experienced trainer will guide you through commissioning, syste...
VAILLANT GROUP UK LIMITED – GLASGOW BUSINESS CLINIC – GLC VOUCHER PRIZE DRAW
TERMS & CONDITIONS 1. QUALIFICATION 1.1 Subject to clauses 1.2, 1.3, 1.4 and 1.5 below, Vaillant Group UK Limited (Vaillant) provides this Glasgow business clinic GLC Voucher prize draw Competition (Competition), which is open to applicants, over the age of 18 years, who are resident in mainland United Kingdom. For the avoidance of doubt, mainland United Kingdom excludes, without limitation, the Channel Islands, Isle of Man and/or Northern Ireland (Territory) (Applicant, and the term Applicants...
Fault Finding Codes
Fault finding codes for the Betacom a range
Fault finding codes for the Betacom a range Codes Description F00 Flow heating temperature sensor fault F01 Return heating temperature sensor fault F10 Flow heating temperature sensor fault F11 Return heating temperature sensor fault F20 Overheating fault F22 Low water pressure F23 Water circulation fault F24 Water circulation fault F26 Fault in gas valve F27 Flame detection fault F28 Ignition fault F29 Loss of flame during operation F32 Incorrect air pressure F49 EBUS voltage fault F61 Fault i...
Fault finding codes
Fault finding codes for the Energy boiler range Fault finding codes for the Betacom range Fault finding codes for the Betacom a range Fault finding codes for the Betacom c range Fault finding codes for the Compact e range Fault finding codes for the Compact s range Fault finding codes for the CI range Fault finding codes for the CI Plus range Fault finding codes for the cxi range Fault finding codes for the Flexicom cx range Fault finding codes for the Flexicom hx range Fault finding codes for ...
Boiler Plus
What is Boiler Plus? The Government is implementing a new legislation on 6th April 2018 to increase efficiency in UK homes and this is called Boiler Plus. Learn more about Boiler Plus. How will I be affected by Boiler Plus? From 6th April 2018, any new boiler installation needs to be compliant with Boiler Plus. But don't worry! There is no need to upgrade existing heating systems. Read more. How can my home comply with Boiler Plus? If you are having a new heating system installed to keep your h...
Earn yourself a free Dickies jacket!
Published: 09-09-2019 Glow-worm has teamed up with Wolseley to offer you a great deal on our Energy boiler range. The comprehensive range of Energy boilers has combination, open vent, storage and system boilers with a great range of controls to ensure the system easily meets Boiler Plus. With an LPG model also available, choosing the right Energy boiler for a project is easier than ever. All Energy boilers are highly efficient, with an ErP rating of A, and are Quiet Mark™ approved. With a seven...
Boiler Service Fault Finding Codes
Fault finding codes for the Compact e range
Fault finding codes for the Compact e range Symtoms Possible Faults No DHW Check dhw microswitch No C/H Check dhw microswitch if dhw demand led is lit No C/H but boiler is firing Check divertor motor and cartridge Boiler locks out within 10 seconds Check pump proving switch, air pressure switch and overheat stat Poor burner pressure Check burner pressure/ignition adjustment pots on PCB Back to overview
Fault codes Meaning Possible cause F.00 Fault: Flow temperature sensor NTC plug not plugged in or has come loose, multiple plug on the PCB not plugged in correctly, interruption in cable harness, NTC sensor defective F.01 Fault: Return temperature sensor NTC plug not plugged in or has come loose, multiple plug on the PCB not plugged in correctly, interruption in cable harness, NTC sensor defective F.10 Short circuit: Flow temperature sensor NTC sensor defective, short circuit inthe cable harnes...
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Fault Finding Codes
Fault finding codes for the Ultracom hxi range
Fault finding codes for the Ultracom hxi range Codes Description F1 Ignition fault F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F9 Water pressure sensor fault, blocked flow filter or pump fault F10 Central return flow thermistor F11 Main board connection fault F13 PCB memory or sensing fault F14 Gas valve control defective F15 E-bus voltage failure F22 Low water pressure or ignition temperature rise too slow F25 Circulation fault F...
Glow-worm - great value easy to use boilers for your home
Over 80 years pedigree manufacturing heating systems All boilers made in the UK at award-winning Derbyshire factory 7-years guarantee on our Energy boiler range for peace of mind Supported by service team with 250 engineers and UK call centre Installed by a network of independent Glow-worm installers Replace boiler Our boilers go through 499 quality checks at the factory to ensure reliability. Find your perfect boiler Delivering instant hot water with easy to use controls. Review our Energy...
Frozen condensate pipe
During low temperatures it's possible that your condensate pipe may freeze, if the pipe exits outside of your property. The condensate pipe is usually a white overflow pipe, similar to one you may find on a washing machine or sink waste pipe. It allows your boiler to dispose of condensation to an outside drain via this pipe. The pipe will usually be located on the external wall outside from where your boiler is. Check out the steps below or download our handy guide. Download our handy guide her...
Fault Finding Codes
Fault finding codes for the Ultracom cx range
Fault finding codes for the Ultracom cx range Codes Description F1 Ignition fault F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F9 Water pressure sensor fault, blocked flow filter or pump fault F10 Central return flow thermistor F11 Main board connection fault F13 PCB memory or sensing fault F14 Gas valve control defective F15 E-bus voltage failure F22 Low water pressure or ignition temperature rise too slow F25 Circulation fault F4...
Energy Expert, Diagnostics and Fault Finding
Courses available at: All training centres Duration: 09:00 to 16:30 (with 1 hour lunch break and regular coffee breaks) Aimed at: Experienced Heating/Appliance engineers who wish to gain valuable knowledge on the Energy appliance range. Problem solving using the appliance diagnostic systems and appliance sequences. A sound knowledge of the Energy range of appliances is required. Next step training from the Commissioning and Service course. Tools required: General heating engineer tool kit, mano...
Fault Finding Codes
Fault finding codes for the hxi range
Fault finding codes for the hxi range Codes Description F1 Ignition fault F2 Fan F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F8 Tank thermistor (N/A For this appliance) F9 Earlier models only (please contact GW technical department for further information) F10 Central return flow thermistor F11 Main board connection fault F12 Connection fault between main pcb and display pcb F13 Main pcb connection...
Looking for a new boiler?
We’ll repair your boiler for a fixed price, unless uneconomical to do so. Book it here Contact an installer close to your home, or request a callback. Select now Our boiler repair service hotline is available 7 days a week. Get in touch For urgent help: A new, more efficient boiler pays for itself in just a few years and adds value to your property. See our boiler types Man sitting on a table in front of his laptops checking invoices. Enjoy a constant hot water supply at the perfect tem...
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Please allow us to help you by getting in touch with us via either phone or simply fill in the form below. Phone Number Please call 01773 828 100 Our phone lines are only active Monday to Friday 7:30am - 7:00pm Saturday 8:00am - 3:00pm Sunday 8:00am - 12:00pm Contact Form
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