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Winter Weather Advice: Keeping Warm In Winter
As it gets cooler outside, it’s tempting to turn up the temperature on your thermostat to help keep your house warm and toasty. However, increasing the temperature can mean your boiler and heating system has to work harder and for longer, using more gas in the process which can result in higher heating bills. The good news is that there are a number of ways to help you manage your home’s heating during the winter, by both retaining heat, and minimising excess energy use. If you’re wondering wha...
Supporting your wellbeing
If you’re feeling anxious, worried or stressed whilst staying at home because of the COVID-19 crisis, the government, World Health Organisation and NHS have issued guidance and advice on how to look after your mental wellbeing. NHS support: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-staying-at-home-tips/ Government guidance: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance Mental health advice from the Vaillant Podcast As a manufacturer, our commi...
Fault Finding Codes
Fault finding codes for the Compact s range
Fault finding codes for the Compact s range Symtoms Possible Faults No DHW Check external controls, Please test for 230V on switch live contact No C/H Check external controls, Please test for 230V on switch live contact No C/H or DHW Check external controls, Please test for 230V on switch live contact Boiler locks out within 10 seconds Check pump proving switch, air pressure switch and overheat stat Poor burner pressure Check burner pressure/ignition adjustment pots on PCB Back to overview
VAILLANT GROUP UK LIMITED T/A GLOW-WORM
TERMS AND CONDITIONS (the "Conditions")
1.1 Subject to clauses 1.2, 1.3, 1.4, 1.5 and 1.6 below, the opportunity to win the prize set out in the Particulars ("Prize") is open to applicants, over the age of 18 years, who are resident in mainland United Kingdom ("Promotion"). For the avoidance of doubt, mainland United Kingdom excludes, without limitation, the Channel Islands, Isle of Man and/or Northern Ireland ("Territory") ("Applicant", and the terms "Applicants" shall be interpreted accordingly). 1.2 The Promotion is not open to an...
If you become aware of any breaches of law, Vaillant Group’s Code of Conduct or our internal rules and regulations, the persons to report such breach to can be contacted directly at any time by all our employees, suppliers and customers. In addition with the BKMS whistleblower system, all our employees, suppliers and customers also have access to a tool that they can use to highlight suspicious behaviour to our compliance team. This report can be made anonymously, because we understand that suc...
Looking for a new boiler?
Are you looking to upgrade your boiler? Here at Glow-worm, we offer three different types of boilers to meet your heating and hot water demands. Our products offer the highest quality, reliability and performance and suit a wide range of living spaces. All our boilers have an ErP of 'A', making them highly efficient which can help to save you money on your energy bills. When choosing your new boiler, there are a few things you need to consider. Depending on your requirements, we recommend doing...
Upgrade your customers heating controls with smart capabilities from the MiGo Link Internet Gateway and MiGo Link App.
Gas Safe Registered Boiler and Heating Engineers in Banbury
Glow-worm supplies and installs energy-efficient and reliable boilers for Banbury homes. In addition to replacing boilers, our heating engineers can carry out annual maintenance and various repairs to keep your heating system working as efficiently as possible. Find your local engineer today.
Boiler servicing, repairs and maintenance in Banbury Timely boiler maintenance is crucial to ensure your boiler is as energy-efficient as possible. Our local network of Gas Safe Registered heatin...
Fault Finding Codes
Fault finding codes for the Xtramax HE range
Fault finding codes for the Xtramax HE range Codes Description F1 Ignition fault F2 Fan F3 Fan F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F8 Tank thermistor F9 Water pressure sensor fault (please contact GW technical department for further information) F10 Central return flow thermistor F11 Main board connection fault F12 User interface connection fault F13 PCB memory or sensing fault F14 Gas valve control defective F16 Flame detectio...
Gas Safe Registered Boiler and Heating Engineers in Maidenhead
Whether you need help with repairs, emergency servicing or installing a new boiler, our experienced heating engineer team from the Maidenhead area are here to help! Get in touch with us to receive Glow-worm’s expert advice and a no-obligation quote to find the best solution for your hot water and heating requirements.
Boiler servicing, repairs and maintenance in Maidenhead
Timely boiler maintenance is crucial to ensure your boiler is as energy-efficient as possible. Our local network...Glow-worm are pleased to announce another partnership with City Plumbing Supplies, based all around football get involved to bag yourself some tickets to the FA Cup final 2024 Every time a customer purchases and registers an Energy or Ultimate boiler on Club Energy, they will be placed into a monthly prize draw. **In order to start the offer, the installer needs to activate the offer on Club Energy. Login to Club Energy Read the terms and conditions here Offer ends 30th Ap...
Section 172 statement
Vaillant Group Section 172 Companies Act 2006 Statements The Companies (Miscellaneous Reporting) Regulations 2018 (the “Regulations”) require companies, where they meet certain qualifying conditions, to include a statement in their strategic report describing how the directors have had regard to the matters set out in s.172 of the Companies Act 2006. A separate s.172 statement for all companies within the group which meet the qualifying conditions must be made available on a website. Please fin...
How will Boiler Plus affect me and my home?
Boiler Plus legislation means that installations of new boiler require an ErP efficiency of 92% or more with added time & temperature controls. Combi boilers require one of four additional energy saving measures to comply with Boiler Plus. These are: Load compensation Weather compensation Smart control FGHR If you would like to utilise Glow-worm control, the following can help you to comply with Boiler Plus: MiGo personal heating assistant Climapro2 RF control Climapro1 control Climastat Wirele...
Legal Disclaimer
Whilst every attempt is made to ensure the accuracy of information contained on this site, errors can occasionally occur. Glow-worm cannot accept any responsibility for any reliance upon such information, any omissions or any subsequent loss or damage. By providing information on this site Glow-worm is in no way recommending that any unqualified person undertake the installation, servicing or other mechanical repair of any boiler. Glow-worm reserves the right to amend, update or withdraw any in...
High performance heating and hot water you can rely on
Glow-worm - a brand you can rely on. Combi boilers are a convenient all-in-one solution for smaller households with low hot water demands (such as one shower or bath), that would benefit from hot water almost instantly and a perfectly heated home. Energy combi boiler front facing These boilers are fitted with a cylinder to provide steady hot water and a comfortable home temperature. These boilers are perfect if you have a high water demand from multiple sources at once. Easicom System boile...
Keeping Britain Glowing with Online Training
To support you and your business during this time, our training courses are glowing online, so you can access them via Zoom from the comfort of your own home. To support you and your business during this time, our training courses are glowing online. You can access them via the online meeting software “Zoom” from the comfort and safety of your own home. We have a range of courses to choose from today - with more courses being developed and ready to be launched over the coming weeks. The courses...
Boiler Servicing Fault Finding Codes
Fault finding codes for the CI Plus range
Fault finding codes for the CI Plus range Codes Description F1 Ignition fault F2 Fan/APS F3 Air fault F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F8 Tank thermistor (N/A For this appliance) F9 Water pressure sensor fault (please contact GW technical department for further information F10 Central return flow thermistor F11 Main board connection fault F12 Connection fault between main pcb and display pcb F13 Main pcb connection fault F14...
Boiler Plus for installers
Boiler Plus is government legislation which ensures that homes in the UK have efficient heating systems. Since 6 April 2018, all new boiler installations require a minimum ErP efficiency of 92% and have time and temperature controls fitted. Also combi boilers, the most popular boiler type in the market require one of four additional requirements. Each will need to suit each individual homeowners circumstances. It means each installation will include an aspect of consultancy as you discuss the b...
Club Energy is packed with lots of positive stuff. We’ve put all our energy in to making our loyalty scheme the most rewarding yet, with cashback rewards, extended 10-year guarantee and the chance to earn the holiday of a lifetime with our Mystery Trip. Club Energy members also get access to online training, our industry-first app bursting with support features. It doesn’t matter if you do 20 or 100 boilers a year, we’re giving you every last drop of energy to keep you going and Britain glowing...
Continuing to Support Installers
At Glow-worm, our commitment to keeping Britain glowing means we're continually looking at ways to support installers. From the Mystery Trip to bundles that help make quoting for a job easier, here, Steve Cipriano Commercial Director at Glow-worm, looks at some of the ways we're doing this. Glow-worm’s Club Energy is a go-to for a range of impressive rewards and valuable business support tools for one-off domestic Gas Registered heating engineers. The online and App based tool helps make instal...
Drum Hill Scout Camp Boiler Donation
Glow-worm is delighted to support the continued improvement of facilities at Drum Hill Scout Camp with the donation of a new boiler. The boiler is for the leaders’ hut at the site in Little Eaton that is the county campsite for Derbyshire Scouts. Camp Hill has been welcoming groups to the 80-acre site since 1927 and has been a feature of life for many local families. Generations have used the woodlands and camping fields to explore a range of activities and many have enjoyed overnight stays in ...
The new Glow-worm spareCHECK app allows you to access spare parts information easily and quickly. You will find our original Glow-worm spare parts and catalogues with exploded views, product pictures, appliance usage data, and even more information. Not only this but the new app has all new features that will make your life easier. Simply scan the barcode or enter the serial number and instantly see the info you need. The app even has an offline feature, allowing you to use it wherever you may ...
Link any of our current boiler range with the MiGo Link Internet Gateway and Glow-worm control for easy access to the MiGo Link app. This allows homeowners to easily manage their heating and hot water on the go, and via their Amazon Alexa or Apple HomeKit smart home assistant The MiGo Link Internet Gateway works with all of our boilers from 2006 onwards* and allows homeowners to monitor their heating systems’ energy consumption directly through the MiGo Link app when paired with a compatible co...
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