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Domestic Hot Water
Welcome to your lovely hot shower! At Glow-worm we believe there is nothing worse than the shock of a cold shower – not the best way to start your day! Glow-worm boilers deliver regular and reliable hot water whenever you need it. So you can start your day with a lovely hot shower and you can rely on Glow-worm to keep on delivering that hot water for as long as you want. Watch our new Advert and #LoveYourShower If you’re facing a cold shower why not contact one of our Glow-worm Club Energy inst...
Get rewarded on your energy or ultimate boiler purchases from City Plumbing Supplies 1. Activate the promotion on Club Energy 2. Register 10 Energy or Ultimate installs 3. Claim your £200 Amazon voucher The promotion ends at midnight on the 31st December 2023. Make sure the offer is activated in your Club Energy account, before registering any products to ensure you're eligible to claim your prize. Terms and conditions apply - click here to find out more. Club Energy is packed with lots o...
Gas Safe Registered Boiler and Heating Engineers in Crawley
Whether you are looking for recommendations on upgrading your boiler, carrying out annual boiler maintenance or emergency repairs, our friendly engineers can help take care of your heating system to ensure your Crawley home is toasty all winter long. All local heating engineers are Gas Safe registered and experienced with our wide range of boilers - enquire today and receive a quote.
Boiler servicing, repairs and maintenance in Crawley
Our reliable network of Gas Safe Registered heat...Glow-worm legacy product ranges
We’re proud of our British heritage and have 90 years of expertise in developing and manufacturing heating products here in the UK.
Some of our legacy products are still being used to provide heating and hot water in homes across the country. From combi boilers to controls, or system boilers to cylinder ranges, if you need any information on our legacy product ranges we have added a range of useful information below. If you require any additional information, please contact us on 0345 602 2922.
Discontinued literature
Search for any legacy documents including manuals and brochures by selecting the lett...Glow-worm heritage products now proudly on show at Derby Museums Museum of Making
This week Glow-worm’s parent company, Vaillant Group launched the first phase in it’s 3 year partnership with Derby Museums, bringing new investment to develop future engineering skills in the region. As a leading manufacturer of heat pumps, boilers and complimenting heating system products, Vaillant Group is one of the largest manufacturers based in Derbyshire. This year the Belper based business celebrates 90 years of heritage with its Glow-worm brand and 150 years with Vaillant. Having inves...
Link any of our current boiler range with the MiGo Link Internet Gateway and Glow-worm control for easy access to the MiGo Link app. This allows homeowners to easily manage their heating and hot water on the go, and via their Amazon Alexa or Apple HomeKit smart home assistant The MiGo Link Internet Gateway works with all of our boilers from 2006 onwards* and allows homeowners to monitor their heating systems’ energy consumption directly through the MiGo Link app when paired with a compatible co...
How to comply with Boiler Plus
MiGo personal heating assistant MiGo has been exclusively engineered to work with Glow-worm boilers. Consisting of a smart thermostat and an app, it allows the user to control both heating and hot water from a smartphone at any time, from any location. It covers the smart control element of Boiler Plus and it also makes location calculations for weather compensation. Climapro2 RF control Climapro2 is our most innovative wireless programmable room thermostat. It allows users to easily program th...
MiGo Xpert is free to use and provides you with instant access to detailed boiler data, fault code history, and diagnostic insights . That means less time spent diagnosing issues on-site and more time providing outstanding service to your customers.
What is MiGo Xpert?
MiGo Xpert is an app built specifically for Glow-worm installers, enabling you to remotely monitor your connected boilers and provide proactive support. By integrating seamlessly with our eBUS communication protocol, M...Your next Glow-worm purchase could earn you an entry to win epic prizes
For every purchase of a Glow-worm Energy or Compact boiler from any Wolseley branch, you could earn an entry into a prize draw to win big! Before registering any eligible product on Club Energy, head to your account and activate the promotion under Wolseley Win, by clicking the blue activate button. Once you’ve activated the promotion in your Club Energy account you can then register your eligible Wolseley Energy ...Tips for saving energy in the home
Making changes to improve energy efficiency is beneficial in various ways, with one of the main perks being saving money. By making your home more energy efficient, you reduce the amount of waste energy, which lowers overall energy usage and can make your energy bills cheaper.
Ways to make your heating system more efficient
There are many improvements you can make to your home to improve its heating efficiency. Some include making sure that your hot water cylinder is well insulated, ...Glow-worm's Airstream dream
Published 30-10-2019 Glow-worm is very proud that its eye-catching Airstream demonstration trailer has been awarded Gold in the Most Effective Stand or Display category at the Field Marketing and Brand Experience (FMBE) awards 2019. The award recognises and celebrates the eye-catching design of the iconic Airstream, branded to deliver the message that the Glow-worm Mystery Trip is back for loyal Glow-worm installers. The Airstream has been on the road for most of 2019, visiting plumbers’ mercha...
Fault Finding Codes
Fault finding codes for the Xtrafast 96/120E1 range
Fault finding codes for the Xtrafast 96/120E1 range Codes Description F00 No fault F02 Air flow fault F04 Ignition fault - flame detection F05 Overheating F06 Central heating thermistor/wiring fault F07 Domestic hot water thermistor/wiring fault F08 Storage vessel thermistor/wiring fault F09 System pressure sensor fault F10 Fan fault F11 Poor circulation F12 User interface fault F13 Main pcb fault F14 Central heating flow temperature > 97 degrees F15 Gas mechanism fault F20 Communication fault ...
It's not the size of the boiler, it's the heat in the pipes
Our new Compact combi range is our smallest and lightest yet. But still it delivers heavyweight performance that will keep your customers cosy for years to come. Great for tight spaces and even tighter budgets, it's sure to be popular for landlords, off-grid customers and first-time buyers. Sign up to Training Small boiler. Big benefits. Great peace of mind for your customers. Works perfectly with the Compact range. For adde...Glow-worm Careers
Glow-worm is a part of the Vaillant Group - industry leaders in heating technologies - with more 12,000 employees worldwide working to take care of a better climate. Find out more about Vaillant Group as an employer Why join Vaillant Group?
Log in to your Glow-worm account
Right now we're developing lots of features to help you and your business. Want to find out more and be involved? Send us a message to register your interest.
TERMS & CONDITIONS 1. QUALIFICATION 1.1 Subject to clauses 1.2, 1.3, 1.4 and 1.5 below, Vaillant Group UK Limited, trading as Glow-worm (Glow-worm) provides this Glow- worm National Beer Day Prize Pack Competition (Competition), which is open to Entrants, over the age of 18 years, who are resident in mainland United Kingdom (Territory) (Entrant, and the term Entrants shall be interpreted accordingly). 1.2 The Competition is not open to any Entrant who is, at any time during the period indicated...
As the UK begins its journey on the road to decarbonisation, home heating and hot water production has increasingly come under the spotlight. To support the Government’s 2050 net zero target, the heating industry must prepare for the decarbonisation of heat and its impact on heating technologies within the home. Hydrogen is set to play a key role in the green industrial revolution for the heating industry and Glow-worm is here to support you on this journey, helping you to keep Britain glowing ...
How to improve your home’s EPC rating
Energy Performance Certificates (EPCs) are important as they inform homeowners the efficiency level of their property. Ratings range from A to G and are determined based on the amount of energy used in your home. If you’re selling, leasing or renting your property, it’s a legal requirement to have an Energy Performance Certificate (EPC). An EPC rates a property's overall energy efficiency. The rating ranges from A (most efficient) to G (least efficient) and is valid for 10 years. It takes into ...
Your technical enquiry has been successfully submitted
Once we have received your technical query, a member of our team will log all details into our system. Once that is done, we will follow up on your query with an initial contact within 72 hours (Mon-Fri) to get some further detail.
Glowing on tour
Glow-worm are heading back out on the road with our purpose-built vehicle, where we will be visiting 96 merchants across 12 weeks, coming to a location near you. Join us at one of our stops to find out how Glow-worm can support you and your business, whilst you help provide warmth and glow to Britain. Meet your local Regional Business Manager who will soon become your port of call for all things Glow-worm. Understand how you can use our loyalty platform, Club Energy, ...Region/Postcodes: OX, RG, SN and SL Length of service with Glow-worm and in the industry: 6 years with Glow-Worm, 10 years in the heating industry E-mail: stephen.griffin@glow-worm.co.uk Contact number: 07816331207 What do you like most about working for Glow-worm? What I truly appreciate most about working for Glow-worm is the company’s unwavering commitment to innovation and outstanding service. Over the years, I have witnessed firsthand how Glow-worm has continuously pushed boundaries in the...
For 90 years, we have been designing and manufacturing heating solutions that deliver warmth and comfort to homes all around the UK. Our journey began back in 1934, where we were manufacturing boilers at the Derwent Foundry in Derbyshire. Today, we are still only a stones throw away from there, in Belper, Derbyshire, but have a much more national approach with our sales teams and training centres across the UK. We have always been driven to make a difference to people, designing our products wi...
Is your boiler leaking water? What to check
A leaky boiler can quickly become a serious concern, we highly recommend you contact your local gas safe engineer to come and have a look at the leak so they can fix any problem and assure you it’s in a safe condition. In this guide, we'll explain some of the common causes of boiler leaks and what can be done to look after your heating system so that these leaks don’t become a regular problem. Corrosion happens when any iron in your boiler is exposed to water and oxygen, causing rust to form an...