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Monday 2nd June 2025
Why Glow-worm products are quality engineered
Gas Safe Registered Boiler and Heating Engineers in Peterborough
Boiler maintenance, repairs and new boiler installations in Peterborough
Glow-worm supplies and installs energy-efficient and reliable boilers for Peterborough homes. In addition to replacing boilers, our heating engineers can carry out annual maintenance and various repairs to keep your heating system working as efficiently as possible - find your local engineer today.Boiler servicing, repairs and maintenance in Peterborough
Regular boiler maintenance is an important step in...Your technical enquiry has been successfully submitted
Once we have received your technical query, a member of our team will log all details into our system. Once that is done, we will follow up on your query with an initial contact within 72 hours (Mon-Fri) to get some further detail.
The MiGo Select uses our exclusive eBUS protocol to seamlessly communicate with our Glow-worm devices, ensuring quick and easy energy efficiency for homeowners. The MiGo Select allows homeowners to control their heating and hot water from wherever is most convenient, be that through their control, the MiGo Link app, or their smart speaker*. Increase your comfort, lower your energy bills. MiGo Select has been engineered to include retrofit connectivity, working smoothly with our new and existing...
Fault Finding Codes
Fault finding codes for the Flexicom cx range
Fault finding codes for the Flexicom cx range Codes Description F1 Ignition fault F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F9 Water pressure sensor fault, blocked flow filter or pump fault F10 Central return flow thermistor F11 Flow and or return thermistor fault F13 PCB memory or sensing fault F14 Gas valve control defective F15 E-bus voltage failure F22 Low water pressure or ignition temperatu...
Winter Weather Advice: Boiler fault codes and what to do if they occur
Our boilers are all equipped with specific diagnostics that identify problems in your central heating system through display codes. Fault codes are indicators that signal an error has occurred in your boiler system. The codes help give a simplified understanding of the problem at hand for experts and homeowners. Various boiler codes can appear on your system, whether it is on the front of the system or your control, each with a unique identity resembling specific faults. Some codes are the same...
Business support
Whether you're a budding entrepreneur or an established enterprise, our business support hub offers a wide array of services tailored to propel your business to new heights. From training courses through the Glow-worm Academy to support from your local Area Sales Manager (ASM)), we can help develop your skill set and boost your business. Our support tools At Glow-worm, we're all about more than just heating – we're here to support you every step of the way! Whether you need advice on an install...
Let’s face it, Cristiano could never fit a combi into a tight kitchen cupboard. But you can. And during Glow-worm Cup 2022, it could earn you a VIP matchday experience.
For every Energy and Compact boiler installation you register on Club Energy, you get points towards fantastic prizes. Plus, once you've claimed a prize, you can start the game again to fill your trophy cabinet even more. Kick off is 4th July and the final whistle sounds on 31st October. So don't be a timewaster. Head s...Top tips to maintaining a healthy boiler system
Our guide of boiler maintenance tips can help you keep your appliance running at it’s optimum efficiency for longer. A healthy boiler system ensures that your home heating is keeping you and your family comfortable all year round. These tips are perfect to carry out during the summer to help prepare your home for the colder months. Radiator bleeding is an important part of boiler maintenance that, when performed each year, can help improve the performance of your heating system, saving you mone...
Gas Safe Registered Boiler and Heating Engineers in Liverpool
Boiler maintenance, repairs and new boiler installations in Liverpool
Whether you are looking for recommendations on upgrading your boiler, carrying out annual boiler maintenance or emergency repairs, our friendly engineers can help take care of your heating system to ensure your Liverpool home is toasty all winter long. All local heating engineers are Gas Safe registered and experienced with our wide range of boilers - enquire today and receive a quote.Boiler servicing, repairs a...
VAILLANT GROUP UK LIMITED T/A GLOW-WORM
TERMS AND CONDITIONS (the "Conditions")
1.1 Subject to clauses 1.2, 1.3, 1.4, 1.5 and 1.6 below, the opportunity to win the prize set out in the Particulars ("Prize") is open to applicants, over the age of 18 years, who are resident in mainland United Kingdom ("Promotion"). For the avoidance of doubt, mainland United Kingdom excludes, without limitation, the Channel Islands, Isle of Man and/or Northern Ireland ("Territory") ("Applicant", and the terms "Applicants" shall be interpreted accordingly). 1.2 The Promotion is not open to an...
Fault Finding Codes
Fault finding codes for the hxi range
Fault finding codes for the hxi range Codes Description F1 Ignition fault F2 Fan F3 Fan unable to reach ignition speed F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F8 Tank thermistor (N/A For this appliance) F9 Earlier models only (please contact GW technical department for further information) F10 Central return flow thermistor F11 Main board connection fault F12 Connection fault between main pcb and display pcb F13 Main pcb connection...
Local South East boiler and heating engineers
Boiler repairs, maintenance and new boiler installations in South East
Our team of South East-based, experienced boiler engineers, can provide boiler assistance to local property owners. From regular boiler servicing, emergency repairs or installing a new Glow-Worm boiler, your local boiler engineer team are here to help. In addition, our highly-skilled boiler engineers can provide boiler installation, maintenance and other services to homes in Slough, Southampton, Guildford, Crawley, ...Glowing on tour
Glow-worm are heading back out on the road with our purpose-built vehicle, where we will be visiting 96 merchants across 12 weeks, coming to a location near you. Join us at one of our stops to find out how Glow-worm can support you and your business, whilst you help provide warmth and glow to Britain. Meet your local Regional Business Manager who will soon become your port of call for all things Glow-worm. Understand how you can use our loyalty platform, Club Energy, ...Gas Safe Registered Boiler and Heating Engineers in Warrington
Whether you are looking for recommendations on upgrading your boiler, carrying out annual boiler maintenance or emergency repairs, our friendly engineers can help take care of your heating system to ensure your Warrington home is toasty all winter long. All local heating engineers are Gas Safe registered and experienced with our wide range of boilers - enquire today and receive a quote.
Boiler servicing, repairs and maintenance in Warrington
Regular boiler maintenance is an essential...Fault Finding Codes
Fault finding codes for the CI range
Fault finding codes for the CI range Codes Description F1 Ignition fault F2 Fan/APS F4 Ignition fault F5 Overheat Fault F6 Central heating flow thermistor F7 Domestic hot water thermistor F8 Tank thermistor (N/A For this appliance) F9 Water pressure sensor fault (please contact GW technical department for further information F10 Central return flow thermistor F11 Main board connection fault F12 Connection fault between main pcb and display pcb F13 Main pcb connection fault F14 Central heating f...
For fitting ten Glow-worm Energy or Compact boilers purchased at a Wolseley branch, we’ll give you £500 cashback! Simply activate the promotion in your Club Energy account from the 1st May 2023 and start registering eligible products, it’s as easy as that. Once the promotion ends, you’ll be credited with £500 in your Club Energy account, where you can spend it on vouchers, services or even withdraw it as a business cheque. With the extra money in the bank, you’ll be able to take care of some bi...
Why Glow-worm?
Join our loyalty scheme
Club Energy is overflowing with support, just for you: ✔ Extended guarantees ✔ Cashback and credits ✔ Offers and promotions Alongside free Gas Safe notifications, in-centre training opportunities, and access to the Glow-worm Academy. Check out the full range of rewards and benefits you could enjoy or sign up today
  All of our Energy goes into working for you
Join Club Energy, where we've poured all our energy into creating a rewarding loyalty scheme just for you. Enjoy cashback, extended warranties, exclusive offers, promotions and incentives. As a Club Energy member, you'll get access to online and in-centre training, our convenient Club Energy app for on-the-go registrations and homeowner leads, no matter where you are. Sign up to Club Energy   Go to login Check out the full range of rewa...VAILLANT GROUP UK LIMITED - MYSTERY TOUR PRIZE COMPETITION
1.1 Subject to the remainder of clause 1.2, 1.3, 2.1 and 2.2 below, Vaillant Group UK Limited a company incorporated in England and Wales with company number 0294316, whose registered office is at Nottingham Road, Belper, DE56 1JT, United Kingdom ("Glow-worm") provides this Glow-worm Mystery Tour competition ("Competition"), which is open to applicants, over the age of 18 years, who are resident in mainland United Kingdom. For the avoidance of doubt, mainland United Kingdom excludes, without li...
How to increase the water pressure in your boiler
Have you turned on your shower to find only a weak trickle of water? Or perhaps you have a pile of dishes to clean and you’re struggling to get enough water from your taps to clean them? It’s possible you’ve got low water pressure which can be very frustrating. There are multiple reasons why you might be experiencing low water pressure and this can be due to problems within your home as well as some external factors such as the location of the property and the distance from the service reservoi...