Legal Disclaimer

Whilst every attempt is made to ensure the accuracy of information contained on this site, errors can occasionally occur. Glow-worm cannot accept any responsibility for any reliance upon such information, any omissions or any subsequent loss or damage.

By providing information on this site Glow-worm is in no way recommending that any unqualified person undertake the installation, servicing or other mechanical repair of any boiler.

Glow-worm reserves the right to amend, update or withdraw any information on this site without prior notice. All images and content on this site is a copyright of Glow-worm and must not be reproduced without the express permission of Glow-worm. Such permission may be obtained by e-mailing with details of proposed usage.


Your personal information will only be used by Glow-worm and within the Vaillant Group. No personal information held by Glow-worm will be passed to any external organisations.

Glow-worm or parts of the Vaillant Group may from time to time use your personal information to contact you with details of products or services that we offer which you may find interesting, unless you requested not to be contacted during the registration process. When you register your details, you have the option to request not to be contacted as described above.

If you have already registered your details and no longer wish to be contacted as described above, please inform us either by e-mail at or in writing to the address below.

If you have any complaints about the use of your personal information, you should write to the address below.


c/o Marketing


Nottingham Road



DE56 1JT